Privacy Policy &
Data Governance Framework

◆ 1. Commitment to Data Integrity & Privacy

Capalence Digital Technologies LLP (“Capalence Digital”, “Company”, “we”, “our”, or “us”) is committed to protecting the privacy, confidentiality, and security of our enterprise clients, prospective partners, and digital visitors. This Privacy Policy outlines our transparent data collection protocols, strict storage safeguards, and compliance with the Digital Personal Data Protection (DPDP) Act of India, the General Data Protection Regulation (GDPR), and applicable global privacy statutes.

By engaging with our digital infrastructure (https://capalencedigital.com), consulting with our strategists, or utilizing our proprietary Digital Growth Score™ assessment, you acknowledge the practices described herein.

◆ 2. Categories of Information Collected

We strictly limit information collection to explicit business purposes:

• Direct Business Communications: Name, verified corporate email address, enterprise telephone number, company designation, and project specifications submitted via our lead routing interfaces or WhatsApp concierge.
• Audit & Diagnostic Inputs: Information voluntarily provided during Digital Growth Score™ calculations, including estimated monthly advertising spend, primary performance bottlenecks, and current technological stack.
• Technical & Telemetric Identifiers: Anonymized Internet Protocol (IP) addresses, browser architectures, device telemetry, referral source data, and session interaction metrics utilized strictly for Core Web Vitals optimization and security diagnostics.

Zero Data Brokerage: Capalence Digital never sells, rents, monetizes, or leases corporate client data, lead records, or diagnostic information to third-party data brokers or advertisers under any circumstances.

◆ 3. Purpose & Legal Basis of Processing

We process collected data exclusively under legitimate contractual and pre-contractual interests:

• To formulate bespoke performance marketing strategies, mathematical ROAS models, and technical architecture roadmaps.
• To conduct rigorous pre-engagement audits and detect bot-driven spam or fraudulent inquiries through genuine record verification.
• To fulfill mutual contractual obligations and deliver live enterprise performance reporting.
• To safeguard server infrastructure against distributed denial-of-service (DDoS) probes and brute-force intrusion attempts.

◆ 4. Cookie Management & Analytics

Our digital ecosystem utilizes minimal, essential session identifiers alongside privacy-first analytics tools. We respect modern Global Privacy Controls (GPC) and browser “Do Not Track” headers. Cookies may be disabled at any time through standard browser configuration without sacrificing core access to public case studies or insights.

◆ 5. Data Subject Rights & Access Requests

Under applicable international privacy law, authorized users retain the following statutory rights:

• Right of Access & Portability: Request an encrypted copy of all personal records held within our systems.
• Right to Rectification: Request correction of inaccurate corporate designations or operational contact details.
• Right to Erasure (“Right to be Forgotten”): Request irrevocable deletion of diagnostic submissions and communications records, subject to statutory tax and auditing retentions.

◆ 6. Enterprise Privacy Officer & Contact

For data privacy queries, formal compliance notices, or statutory access requests, direct communications to our designated Data Governance Officer: